Temp Customer Service Associate (GOVT/BANKING) #HZOT

Location: Woodlands
Duration: 6 months (till end of year)
Pay: $10-15/hour
Hours: Mon-Fri, Office Hours

Customer Communication:

• Handle inbound and outbound telephone calls in a professional and friendly manner.
• Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
• Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
• Maintain a positive, helpful attitude in all interactions with customers.

Administrative Support:

• Perform general administrative tasks as assigned, including data entry, filing, and document management.
• Update and assist in processing requests as needed.
• Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
• Ensure information of customers is accurately recorded in the system.

Probl...