Tenancy Sustainment Officer

This is an exciting opportunity for someone that is passionate about making a difference to the lives of people that are homeless or at risk of becoming homeless. Tenancy Sustainment Officers work face to face with their customers as well as in an office environment with customers and spend time working from home.

Experience in a similar role is desired but not essential for a motivated candidate, full training will be given.

A Tenancy Sustainment Officer provides support to clients to ensure they maintain their tenancy and prevent them from becoming homeless. Working with both the tenant and landlord to ensure the tenancy is sustained through supporting the tenant in managing and maintaining their tenancy through advice on budgeting, tenancies, advice and linking with other support services, lifestyle skills. Providing reassurance to landlords that we will support tenants in meeting their tenancy agreement and encourage more landlords to house clients who are eithe...