Job Title: Tenant Collections Specialist

We are seeking a professional and detail-oriented Tenant Collections Specialist to manage rent collections and follow up on delinquent tenant accounts. The ideal candidate has experience in property management collections, excellent communication skills, and proficiency in Rent Manager.

This role is responsible for contacting tenants regarding overdue rent, negotiating payment arrangements, documenting collection efforts, and maintaining accurate records within Rent Manager while providing excellent customer service.

Key Responsibilities

• Follow up with tenants regarding past-due rent and outstanding balances
• Make outbound collection calls to tenants in a professional and courteous manner
• Send collection emails, text messages, and payment reminders
• Utilize Rent Manager to review tenant ledgers, monitor delinquencies, and document col...