Tenant Relation Staff

Requirements:

• Min. Bachelor’s degree in any major
• Min. 2 years of experience as Customer Service / Tenant Relation in Mall / Apartment / Retail industry
• Excellent communication and interpersonal skills
• Proficient in Microsoft 365
• Proficient in report preparation and data follow-up
• Willing to work on a shifting schedule
• Willing to be placed at K Mall - Kemayoran, Taman Anggrek Residence - West Jakarta, & District 8 - South Jakarta

Job Responsibilities:

• Manage and monitor the work environment, facilities, infrastructure, and assets to ensure smooth and effective business operations.
• Handle and follow up on tenant needs and complaints related to facilities, environment, and operational matters in a responsive manner.
• Ensure all facilities, assets, and tenants comply with applicable SOPs, business processes, and company policies.
• Manage a...