The Assistant Manager – Hostel Operations & Expansion

The Assistant Manager Hostel Operations & Expansion will be responsible for end-to-end management of the ArivuPro Hostel and for building hostel/PG tie-ups in other cities to support our growing student base. 2. Key Responsibilities A. Hostel Operations (Existing Hostel) Room Allocation & Maintenance Allocate rooms to students as per availability and hostel policies. Coordinate with housekeeping/maintenance for cleanliness, repairs, and overall upkeep of rooms and common areas. Student Issues, Complaints & Support Act as the first point of contact for hostel-related concerns. Handle student grievances, conflicts, and requests professionally and escalate to management when required. Safety, Security & Discipline Coordinate with security staff and ensure proper entry/exit protocols. Monitor discipline inside the hostel and ensure adherence to hostel rules. Take corrective action in consultation with management where needed. Records & Documentation Maintain updated records of hostel occu...