Ticketing & Guest Services Specialist (Hybrid)

The Welsh Rugby Union Group is seeking a part-time Customer Service representative to deliver proactive service to stakeholders for ticket sales. Responsibilities include assisting with debenture enquiries and general customer inquiries. Strong interpersonal skills, proven experience, and IT proficiency are essential for this role.

You will engage with customers via various platforms and support the Ticket Operations team in ensuring excellence in service delivery. This is a key position to enhance the overall customer experience at the WRU Group.