Tiktok Shop - Prompt Engineering Lead

**Responsibilities**:
Global E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators.
We value user satisfaction and work on policies, rules and systems to ensure quality.
Service and Support Center (SSC) is part of the GNE organization.
Our mission is to provide world-class service and experience for customers, sellers and creators.
We are looking for a Prompt Engineering Leader to manage the Automation Prompt Engineering Team to fulfill the business' needs, and drive continuous improvement together with cross functional teams.
Roles & Responsibilities: - Lead and set the directions and experience evaluation metrics for the global automation operation team;
- Manage effective methodology to continuously find opportunities for automation experience improvement;
- Explore the experience gap by competitor analysis for creative opt...