TOD'S Group-Sales Assistant Full time-ECI Barcelona

Mission : contribute to the store's turnover and ensure customer satisfaction

Main activities :

Achieve and develop the sales of the store:

• Take care of the customers and respect the selling ceremony
• Present the products and the brand's universe to customers
• Identify the client's needs
• Be proactive concerning the product offer
• Finalize sales
• Develop multiple and complementary cross-selling
• Ensure product exchanges
• Take charge of special orders
• Build customer loyalty
• Collaborate in the management of stocks, restocking and inventories
• List new products and their prices in store

Respect brand image

• Provide a courteous welcome to customers and follow up on orders taken
• Ensure the personalized follow-up of each customer in compliance with quality standards, by embodying the image of the bran...