Opportunity Description
Join a high-performing team as a ServiceNow Administrator Specialist in Toronto. Your role will focus on managing incident tracking and providing enterprise-level solutions.
As part of the Service Management Technology team under Global Technology Enterprise Platform, this position emphasizes delivering and supporting the ServiceNow application for effective problem management. Your responsibilities will primarily involve operations, while also engaging in new initiatives. You'll be available 24x7 by rotational pager to ensure system continuity.
Key Responsibilities:
• Manage daily operations of the ServiceNow application efficiently.
• Participate in new project initiatives to enhance functionality.
• Troubleshoot and fix complex issues in the system.
• Recommend process improvements and solutions.
• Perform root-cause analysis to improve system performance.
Requirements:
• Minimum of 5 years in ServiceNow administration.
• At least 3 years of relevant tr...
As part of the Service Management Technology team under Global Technology Enterprise Platform, this position emphasizes delivering and supporting the ServiceNow application for effective problem management. Your responsibilities will primarily involve operations, while also engaging in new initiatives. You'll be available 24x7 by rotational pager to ensure system continuity.
Key Responsibilities:
• Manage daily operations of the ServiceNow application efficiently.
• Participate in new project initiatives to enhance functionality.
• Troubleshoot and fix complex issues in the system.
• Recommend process improvements and solutions.
• Perform root-cause analysis to improve system performance.
Requirements:
• Minimum of 5 years in ServiceNow administration.
• At least 3 years of relevant tr...
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