Trainer

We're looking for an experienced Trainer who is passionate about developing talent, driving performance, and creating engaging learning experiences.

Key Responsibilities

• Deliver new hire, process, culture, and skills development training programs.
• Design and update training materials, presentations, guides, and learning resources.
• Monitor trainee performance through assessments, coaching, and feedback sessions.
• Partner with Operations and Recruitment teams to ensure training effectiveness and readiness.
• Conduct refresher, upskilling, and performance improvement sessions for existing employees.
• Track training progress, maintain training records, and prepare performance reports.
• Identify learning opportunities and recommend initiatives that improve employee performance and customer experience.

Qualifications

• Bachelor's degree in any field preferred.
• At least 2 years of BP...