Transcend Business Cutover & Hypercare Manager

Position: Business Cutover and Hypercare Manager – Transcend Program

Location: Titusville, New Jersey (hybrid). Alternate locations: Bogotá, Colombia or Markham, Ontario, Canada can be considered.

Job Description

The Transcend program will modernize the Innovative Medicine ERP landscape from seven systems to a single unified platform. The Business Cutover and Hypercare Manager will lead the planning, execution, and monitoring of cutover and hyper‑care activities, ensuring a smooth transition to the new ERP solution while maintaining operational continuity.

Key Responsibilities

• Develop detailed Ramp Down, Cutover, and Ramp Up (Hyper‑care) checklists and project plans aligned with technical milestones.
• Lead project management activities, including planning, execution, and issue resolution for cutover and hyper‑care phases.
• Conduct business readiness assessments and tabletop exercises to validate system and process readin...