Transport Accessibility Officer

Transport Accessibility Officer

Location: Hove Town Hall, Norton Road, Hove, BN3 3BQ

Job Type: Fixed‑term, 12 months

Job Details

• Salary: £28,142 – £28,598
• Contractual Hours: 37 hrs week
• Basis: Flexi Hours

About the Role

As a Transport Accessibility Officer you will assess applications for Blue Badges and Concessionary Travel bus passes, ensuring decisions are fair, consistent and in line with Department for Transport guidance. The role supports vulnerable residents’ independence and mobility across Brighton & Hove.

Responsibilities

• Review applications and supporting evidence to determine eligibility.
• Make clear, evidence‑based decisions that are consistent, transparent and inclusive.
• Contact applicants, carers and professionals for additional information as needed.
• Communicate decisions sensitively and adapt to individual communication need...