Travel call centre agent

Bryte Insurance Company Limited is the premier, proactive commercial risk specialist in Southern Africa. Applying our unparalleled sector insights, proven expertise and foresight, we partner with customers and brokers to protect their businesses and improve their risk profile across the continent. Bryte Insurance Company Limited approaches customer risk with purpose, proactively working with brokers and customers to enable better risk decisions

Key Tasks & Accountabilities Manage volume of incoming calls and emails. Manage and process all email correspondence with customers. This includes scheduling customer appointments, where necessary, to process payments via a secure payment system. Manage and process all email correspondence with travel agents on products. Assist all direct customers and travel agents with advice on the Bryte Travel products and services. Processing of all confirmations of cover referrals. Responding to all clients whilst maintaining a high quality of ser...