Opportunity Description
Overview:
We are looking for a Travel Customer Service Representative to support clients throughout their travel planning journey. This role focuses on delivering a positive client experience by assisting with inquiries, managing reservations, and ensuring smooth coordination.
Key Responsibilities:
- Respond to client inquiries via email, messaging, or phone
- Assist with bookings and reservation updates
- Provide support with itineraries and travel documentation
- Help resolve travel-related concerns
- Maintain accurate client records
Qualifications:
- Excellent customer service and problem-solving skills
- Strong attention to detail
- Ability to manage multiple client requests
- Reliable internet access and a dedicated workspace
- Previous customer service experience is a plus
A...
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