Trican Service Desk Analyst Role

Join Trican as a Service Desk Analyst, ensuring safe operations while providing essential IT support to employees across all locations. Be the first point of contact for technical assistance and help maintain smooth operations.

In this role, you will be instrumental in supporting Trican's services. As a Service Desk Analyst, you will assist employees with IT-related issues, manage network accounts, and configure new computers. Your responsibilities will also include performing maintenance on systems and participating in an on-call rotation for after-hours support.

Key Responsibilities:
• Ensure safety in all technical operations
• Setup and maintain employee network accounts
• Configure new desktops and notebooks
• Address local and remote support issues
• Ship and track computer equipment in inventory

Requirements:
• Post-secondary Degree or Diploma in Computer Science
• Minimum two years desktop support ...