Trust & Safety Analyst

Salt is looking to hire a Trust & Safety Analyst to join the global employment marketplace for an 8-month & extendable contract role in Malaysia. You will have an opportunity to handle and address fraud or non-compliance queries, collaborating with stakeholders to safeguard the site against malicious activities. The ideal candidate should have experience in an analyst or customer-facing role, with a strong passion for problem-solving, engaging with customers, learning about fraud prevention and risk mitigation, and actively contributing to a collaborative team.

What you'll do:

• Collaborate with internal and external stakeholders to resolve customer inquiries.
• Actively identify fraudulent or non-compliant advertisements and accounts.
• Analyze and manage alerts generated by detection tools.
• Offer recommendations for continuous improvement of detection rules.
• Identify emerging fraud trends and provide suggestions for risk mitiga...