TWHK One Fulfilment Head

**Job Description Summary**
As TWHK One Fulfillment Team Manager, you will be responsibility for delivering the service operation and lifecycle integration, commercial operation and OTR management for TWHK who also in charge of business intelligence & channel management, data governance & master data management, driving business intelligence to support business strategy & decisions.

**Job Description**

**Key responsibilities:**

1. **Service Operations & Lifecycle Integration**

+ Lead Service Operations & Lifecycle Fulfillment Lead and optimize end-to-end Service Operations to ensure seamless post-equipment fulfillment and lifecycle support. Oversee service workflows covering maintenance contract execution, customer service coordination, equipment service continuity, and service delivery excellence to enhance customer satisfaction and operational effectiveness.
+ Drive Equipment-to-Service Integration & Commercial Excellence Partner closely wit...