UK Collections Advisor

Job Title

UK Collections Advisor

Job Description

The Collections Advisor focuses on delivering first-class tailored support based on each customer’s circumstances. The Collections Advisor will be a crucial point of contact for our client’s customers who are in arrears, showing early indicators of financial hardship, and vulnerability.

You will work on-site from our vibrant Cape Town office.

Qualifications

• Minimum Grade 12 / Matric
• 6+ months Collections + 6+ months Financial Services experience OR 12+ months Financial Services (Banking/Insurance)
• Outbound dialer/Omni-channel experience (desirable)
• Clear criminal & credit record
• PC literate, good keyboard skills
• Ability to provide references within the last 3 years of employment
• Proof of previous employment (Service letter OR 1st and last payslip OR termination letter if applicable (Past 3 years)
• If unemployed or ga...