UK Funds - Transfer Agency (TA) & Client Services Oversight Manager

Job Description

The role reports to the UK Head of Transfer Agency, Client Services and Governance. This position involves managing a team responsible for overseeing the UK TA and Client Service functions delivered through a third-party administrator. You will ensure high standards of service for both retail and corporate clients, maintain governance, and strive to enhance the service provided to all clients. JPMAM retains accountability for TA operations, regulatory requirements, and industry best practices. Strong TA business, technical, and regulatory knowledge, relationship management skills, and the ability to adapt to evolving requirements and drive continuous improvement are essential for success.

Responsibilities

Leadership & Stakeholder Management

• Lead, mentor, and develop a small, high-performing team, conducting regular 1-to-1 development meetings, appraisals, and performance reviews, while supporting a small offshore team to...