Underpayment & Overpayment Collector – Healthcare (REMOTE)

**Job Summary**

The Payment Compliance & Contract Management (PCCM) Collector is responsible for the timely and efficient resolution of underpaid and overpaid accounts. This role involves managing account follow-up, analyzing trends, collaborating with internal departments, and ensuring accurate reconciliation of account balances. The PCCM Collector assists in optimizing revenue cycle processes and maintaining compliance with contractual agreements.

**Essential Functions**

+ Manages account follow-up for underpaid and overpaid claims, escalating unresolved issues internally as needed to achieve resolution.
+ Reconciles account balances and adjustments to ensure accurate financial status and compliance with contractual terms.
+ Resolves underpayments by engaging in daily communication with payers and negotiating payment discrepancies.
+ Identifies and analyzes trends in underpayments, overpayments, denials, and revenue opportunities to recommend proce...