Union - Customer Service Representative (Counter Sales)

We are seeking a Union - Customer Service Representative to join our Honolulu Counter Sales team! As a Union - Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine/more complex problems and communicate solutions or request information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

**Responsibilities:**

+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.

**Qualifications:**

+ High School Degree or Equivalent re...