US Tax Resolution Analyst (Enrolled Agent)

US Tax Resolution Analyst (Enrolled Agent)

Job Description

The Tax Resolution Enrolled Agent (EA) Analyst is a client-facing federal tax expert responsible for representing customers directly before the Internal Revenue Service (IRS) and resolving complex federal tax matters with precision and professionalism.

This role serves as a key contributor within the Tax Notices organization. The Enrolled Agent Analyst leverages deep federal tax expertise to research and resolve IRS notices, manage escalated cases, and negotiate directly with federal authorities to protect client interests, ensure compliance and accuracy.

In addition to case resolution, this role acts as a subject matter expert (SME) and mentor to the broader team, supporting technical excellence, knowledge sharing, and continuous improvement across federal tax processes.

Active Enrolled Agent certification is required and must be maintained throughout employment in this role. <...