(USA) Market Fulfillment Lead

**Position Summary...**

**What you'll do...**
Collaborates with stakeholders to obtain market research and data. Reviews key performance indicators and builds action plans to improve performance. Researches, evaluates, and analyzes data to identify and analyze operational and driver experience gaps. Develops and implements solutions to improve program and process metrics . Leads process improvement projects and utilizes data to provide insights. Understands and participates in all end-to-end aspects of store fulfillment (for example, picking, staging, dispensing, delivering customer/member orders through all channels). Drives the execution of multiple business plans and projects by identifying customer, delivery service provider, and operational needs. Develops and communicates business plans and priorities. Removes barriers and obstacles that impact performance or associate, customer, and driver experiences. Provides resources, identifies performance standards, measures pr...