User Experience Designer

Title: UX/UI Designer (Internal Tools / Employee Experience)

Industry: Technology / Telecommunications / Enterprise Digital

Location: Philadelphia, PA

Duration: Contract through January 2027

Pay Rate: $54/hr

Job Description:

We are seeking a UX/UI Designer IV to support the design and delivery of internal, employee-facing platforms used by frontline teams including call center agents, chat support, and field technicians. This role focuses on building highly functional, efficient, and practical tools that enhance employee-to-employee (E2E) experiences, improve performance, and drive better customer outcomes (CX) through improved employee experience (EX).

This is not a purely visual design role—success in this position requires strong UX thinking, rationale-driven design decisions, and a focus on usability, efficiency, and workflow optimization. The ideal candidate will bring experience designing internal tools, de...