User Experience Researcher (Toronto)

Overview

Join the Thomson Reuters UX Research team and help shape products used by customers around the world. Thomson Reuters supports critical industries through news, information, and technology solutions that help uphold the law, power commerce, and support informed decision‑making globally. As a Sr. User Experience Researcher, you will lead and execute user research initiatives across a broad range of experiences and platforms. Your work will help teams better understand user needs, pain points, and behaviors to drive informed product and design decisions. This role plays a key part in shaping user‑centered experiences and improving how customers interact with Thomson Reuters products and services. Responsibilities

Determine and recommend the most effective user‑centered research approaches (qualitative and quantitative) to address business goals and product challenges. Lead foundational and generative research initiatives to better understand user needs, workflo...