Opportunity Description
Overview
Are you passionate about delivering outstanding customer service and love working with animals and their owners? We are looking for a friendly, organised, and professional Veterinary Receptionist to join our welcoming team at Guildford Vets for Pets.
As the first point of contact for our clients, you'll play a vital role in creating a positive experience for both pets and their owners while supporting the smooth day-to-day running of our busy practice.
About the Role
This is a full-time position, working 40 hours per week, with some flexibility available.
Key responsibilities
- Greeting clients and their pets with warmth, empathy, and professionalism
- Managing telephone enquiries, emails, and appointment bookings
- Processing payments and pet insurance claims
- Banking and daily cash reconciliation
- Managing outstanding debt and payment queries
- Supporting the clinical team to ensure...
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