Vic Manager - Givenchy - Harrods

MAIN PURPOSE

As a VIC Manager, you will lead and develop a store team with ownership and pride, delivering an elevated client experience and contributing to sustainable store performance. You will be a reference and ambassador of the Maison on the sales floor, embodying excellence through expertise, influence, and example. You will act as a Client Specialist, welcoming clients and delivering luxury customer service to an international clientele and establish strong relationships while maximising profitable sales. In addition, you will be responsible for providing a personalised approach to new and existing clients in order to build a strong clientele network for the boutique. It is expected that most the business generated from the VIC Manager comes from a loyal following of personal clients.

Your mission

YOUR CLIENTS & EXPERTISE

• Take full ownership of building, developing, and retaining a strong and loyal client base.
• Act as a client...