Opportunity Description
- Risk Oversight & Governance Support implementation and ongoing enhancement of NFR frameworks across multi-franchise entities including RCSA, incident management, KRI, and control testing.
- Monitor and escalate emerging risks, with a focus on market-specific vulnerabilities.
- Ensure effective alignment with SMBC group policies, regulatory expectation and risk appetite.
- Collections & Conduct Risk Evaluate the effectiveness of governance and control related to collection and recovery practices.
- Identify, and mitigate reputational and conduct risk associated with collection strategies.
- Promote fair customer outcomes and ensure compliance with local regulatory standard.
- Reporting and Insight Contribute to regional NFR reporting for Group CRO and relevant governance committees.
- Consolidate key lessons learned from operational incidents, audits, and thematic review to strengthen control environment.
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