Virtual Care Concierge - Patient Support & Wellness

Aga Khan University in Karachi is seeking a Customer Service Representative for its Virtual Care Department. This role involves assisting patients with their virtual care journey, resolving inquiries, and promoting wellness programs. Ideal candidates will possess a graduate degree and have a minimum of two years in a high-volume customer service role.

The position requires excellent communication, active listening, and digital platform proficiency. Employment reference checks are mandatory.