Virtual Demo Associate

Key Responsibilities • Conduct live virtual product demonstrations for customers via video calls or digital platforms. • Showcase product features, usage, and real-life benefits to help customers understand the value of premium appliances. • Guide customers through product setup, usage scenarios, and best practices during demos. • Identify customer needs during interactions and recommend relevant products. • Drive upselling and cross-selling opportunities during demo sessions. • Handle inbound queries from customers interested in product demonstrations. • Maintain records of demo sessions, customer feedback, and conversion outcomes in CRM (Zoho). Key Skills & Competencies • Strong communication and presentation skills • Customer-centric mindset with strong relationship-building skills. • Comfort with video calls, online presentation tools, and CRM systems. • Sales orientation with the ability to convert interest into purchase through upselling and cross-selling. • Basic technical under...