Virtual Medical Assistant

**About Us**:
GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture.
The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
**About the role**:
As a Virtual Medical Assistant, you will work closely with our US-based licensed medical providers to support clinic operations and ensure patients receive timely communication regarding their health.
While you will not practice medicine, you will play a crucial role in facilitating patient care.
**What You'll Do**:
- Patient Communication & Follow-Ups: Call patients to provide lab results, medication instructions, and appointment reminders.
- Document Management: Ensuring medical providers receive urgent documents.
- Outstanding Labs & Test Follow-Ups: Contact labs, update records, and ensure patients receive necessary follo...