Virtual Relationship Officer - Emiratized Role

The role will primarily focus on managing and growing portfolio revenue and income from both borrowing and non-borrowing customers under the Virtual Relationship Unit within the CMB segment. Additionally the role emphasizes building and maintaining strong customer relationships ensuring personalized service and contributing to the overall profitability and long-term sustainability of the banks portfolio

• Manage portfolio of 400-500 customers comprising of customers primarily non borrowing customers
• Achieve monthly& annual KPI objectives (Portfolio Revenue X-sell and Activations)
• Cross sell bank products (New accounts Assets Trade FX and Bancassurance) to increase product penetration across customer portfolio.
• Refer and upgrade customers to other units within the CMB segment (POS MBBF TWC and cash Management related products)
• Ensure penetration in the market through focus on New to Bank referrals from existing custome...