Visitor Engagement Technician

Summary This position is located in the Visitor Engagement Office, Center for Learning, Literacy & Engagement Division, Chief of Staff Directorate, Office Of The Librarian. The position description number for this position is 470306. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a fixed work schedule: 9:00am- 5:00pm Tuesday- Saturday This is a non-supervisory, bargaining unit position. Responsibilities Serves as a Library of Congress representative to visitors of the Library in person by providing information and responding to inquiries. Communicates with Library visitors and adapts information as needed for diverse visitors. Engage with visitors to provide information or respond to inquiries. Communicate with visitors to reserve passes and register visitors for events. Controls access by collecting passes for access/tours or confirming reservations for events. Staffs the Informatio...