Visitor Experience Assistant

Do you love working with people and creating welcoming, memorable experiences? Are you someone who enjoys variety, from front-of-house service to hands-on operational tasks?

Middlesbrough Museums is growing, and we are looking for Visitor Experience Assistants to join our team, working across our iconic sites including Dorman Museum and Captain Cook Birthplace Museum.

This is a varied, public-facing role at the heart of our visitor offer. You’ll be part of a friendly and supportive team, helping to create a safe, engaging, and family-friendly environment while supporting income generation through our café and retail offer.

The Role

As a Visitor Experience Assistant, no two days are the same. You will play a key role in delivering excellent service across our sites:

• Frontline Visitor Experience: You’ll be the welcoming face of the museum – working on the welcome desk, handling bookings, sell...