Opportunity Description
**VP, Mission Operations & Customer Success**
At Hidden Level, we’re building the future of airspace awareness through cutting-edge RF sensing technology. Our mission is to make the world safer—whether it’s protecting troops, securing infrastructure, or enabling smarter cities. We design, manufacture, and deploy advanced sensor systems that deliver real-time insights for defense and commercial applications.
**Position Overview:**
The VP of Mission Operations & Customer Success will own the full lifecycle of customer engagement—from technical demonstrations and mission deployment through ongoing success, expansion, and advocacy. This leader will architect and scale the operational frameworks, teams, and processes that ensure customers achieve measurable mission outcomes with Hidden Level’s capabilities.
This role reports directly to the COO and works in deep partnership with Product, Program, Engineering, Operations, and Growth teams. The ideal candid...
At Hidden Level, we’re building the future of airspace awareness through cutting-edge RF sensing technology. Our mission is to make the world safer—whether it’s protecting troops, securing infrastructure, or enabling smarter cities. We design, manufacture, and deploy advanced sensor systems that deliver real-time insights for defense and commercial applications.
**Position Overview:**
The VP of Mission Operations & Customer Success will own the full lifecycle of customer engagement—from technical demonstrations and mission deployment through ongoing success, expansion, and advocacy. This leader will architect and scale the operational frameworks, teams, and processes that ensure customers achieve measurable mission outcomes with Hidden Level’s capabilities.
This role reports directly to the COO and works in deep partnership with Product, Program, Engineering, Operations, and Growth teams. The ideal candid...
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