VP/AVP, Team Lead, Operations (DUO), CBGO, Group COO

Responsibilities Lead Risk Management & Controls: Identify operational risks, escalate Key Risk Indicators (KRIs) to management, and implement mitigation measures Drive Process Re-engineering & Standardization: Challenge existing methods, foster innovation, and re-engineer reconciliation and investigation processes for standardization and improved controls Utilize Data-Driven Insights & Analytics: Leverage internal and external data, apply analytics, and visualize insights to improve productivity, identify root causes, and achieve Straight Through Processing (STP) Foster Stakeholder Collaboration & Project Leadership: Collaborate with stakeholders to understand challenges and support the Head of Department in leading projects and process improvements Champion Operational Excellence & Digitalization: Provide User Requirements and perform User Acceptance Testing (UAT) and Live Verification for smooth operations, while supporting digitization and automation Oversee Day-to-Day Operations: ...