WaiterWaitress (Pool & Beach Outlet)

Responsibilities

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads.
• Obtaining revenues issuing receipts accepting payments returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed in any of the F&B department within the hotel.
• Punch in the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy, etc. Without egg, etc.
• Communicate to the guest and provide assistance with their queries.
• Work as a team to get all the job tasks completed in any given time.
• Observes guests and ensure their satisfaction with the f...