Warranty Project Manager

Warranty Project Manager

About the Role

A Snapshot of your day

Warranty Project Manager is established within the EHS, Quality, and Security department for Switchgears Queretaro. The primary business need is to strengthen the management of warranty claims and customer non-conformities, ensuring timely resolution and improved service quality. To address this, the role is structured around three core areas: comprehensive warranty and claim management, rigorous root cause analysis with corrective action implementation, and proactive client communication. This approach ensures that customer issues are not only resolved efficiently but also that underlying systemic problems are identified and corrected to prevent recurr...