We’re Hiring: Assistant Manager – L&D

We are looking for a dynamic and passionate Assistant Manager – Learning & Development to join our team. If you have a strong background in tele-calling/BPO training and a flair for coaching teams to success, we’d love to hear from you!

Key Responsibilities:

• Train new and existing tele-callers on products and sales techniques

• Conduct engaging training sessions, including role plays

• Monitor calls and provide constructive feedback

• Enhance communication, objection handling, and closing skills

• Identify training needs and drive refresher programs

Requirements:

• Strong communication and presentation skills

• Experience in telemarketing or training (preferably from BPO/Tele-calling background)

• Proficiency in Tamil and Malayalam is mandatory

• 2–3 years of relevant experience