Wholesale Customer Support Coordinator

Purpose

You will be a key contact for your designated market, providing valuable information and communication to our wholesale partners across all your allocated areas. Responsible for supporting key accounts as well as working closely with internal and external stakeholders such as business development, logistics, warehouses, merchandising and credit departments to proactively eradicate any issues and ensure the timely flow of goods to and from our wholesale account partners.

Key Responsibilities

• Send order acknowledgements through to the BD team & wholesale partners, to review seasonal orders, highlighting any anomalies.
• Maintain sales orders by actioning the redating, cancelling of styles/orders, and the deletion of withdrawn styles to ensure system is up-to-date and accurate, notifying the customer where necessary.
• Ensure all orders are entered onto our system accurately by the given deadlines, giving support to your coll...