Workforce Operations Lead

Xillium Professional Services is a Philippines-based clinical support outsourcing company serving the US healthcare market. With multiple office sites and a rapidly expanding workforce, Xillium is committed to delivering high-quality operational support to its clients and employees.

The Workforce Operations Lead plays a pivotal role in ensuring seamless staff assignments, transitions, and productivity across the organization. Reporting to the Director of Workforce Strategy and managing a small team of Workforce Coordinators, this position is central to maintaining operational excellence and compliance in a dynamic, fast-paced environment.

Key responsibilities include:

• Managing staff movement mechanics, including assignments, transitions, and bench management, in coordination with HR and IT teams
• Maintaining accurate records for all active assignments to ensure each billable staff member has a current status and owner
• Owning and managing the b...