Workplace Services Analyst

Job Category

Real Estate & Facility Management

About the Role

As a Workplace Services Supervisor, you'll be at the heart of how our EMEA region delivers exceptional workplace experiences. You'll own the regional ticketing operations within our service management platform, serving as the critical link between EMEA and our global technology team, and partner closely with our Integrated Facilities Management (IFM) provider to drive seamless, SLA‑compliant service delivery. This is a role for someone who thrives on data‑driven problem solving, champions continuous improvement, and loves working at the intersection of people, process, and technology.

What You'll Do

• Own and oversee EMEA ticketing operations – ensuring efficient handling, smart prioritization, and timely, SLA‑compliant resolution within our service management platform
• Partner closely with our IFM provider to drive accountability, seamless collaborati...