Workshop Manager and Technical Service Specialist

End client name: Zollern Role: Workshop Manager & Technical Service Specialist (Spare parts sales, claim and repair management) Location: Ponchatoula, LA 70454 KEY RESPONSIBILITIES: Development and execution of sales strategies to expand into new markets and maintain existing client relationships Customer support and technical consulting for ZOLLERN Drive Technology products, including spare parts, complaints, and repairs Close collaboration with inside sales from order entry and analysis to proposal development and customer negotiations Planning, coordination, and execution of on-site service operations, including assembly, inspections, and repairs of gearboxes and winches Independent troubleshooting and mechanical repair work, both in-house and at customer locations Preparation of quotations and technical documentation for spare parts and repair services Conducting customer meetings, technical inspections, and tailored sales presentations Collaboration with internal teams to develop ...