Workshop Planner and After Sales Service Advisor

Joining the Facchinetti group means joining a network employing more than 230 committed individuals and bringing together 5 car dealerships in the cantons of Vaud, Geneva, Neuchâtel, and Jura. We are looking above all for talents who carry the values of the Facchinetti group, placing passion for the automotive sphere, listening to the customer, and quality of service at the heart of our concerns.For our Gland-Vich dealership, we are recruiting a:After-Sales Service AdvisorPlanned rate at 100%, start date immediately or to be agreed upon.Your main tasks:- You plan appointments for the workshop for optimal organization, manage telephone calls.- You accompany the customer in their procedures through your advice and you offer them our range of services.- You organize and coordinate the transmission and drafting of work orders for the After-Sales service.- You ensure that all necessary means are provided for the smooth running of the planned interventions.- You ensure customer satisfacti...