Zonal Head - Ops & BD

Company:

Mahindra & Mahindra Ltd Responsibilities & Key Deliverables 1. Regional Operations Leadership Oversee operations across 5–10 hubs Ensure high machine uptime, utilization, and service quality across all hubs Drive standardization of processes, SOPs, and service delivery Monitor operational KPIs and implement continuous improvements 2. Team Leadership & Capability Building Lead and manage Hub Managers, ensuring high performance and accountability Set clear targets and regularly review business and operational metrics Coach, mentor, and develop Hub Managers into strong business leaders Build a culture of ownership, execution, and problem-solving 3. Entrepreneur Network Performance Ensure effective management of – entrepreneurs across hubs Drive high engagement, retention, and business success of entrepreneurs Identify gaps in capability and address through structured interventions 4. Business Development & Expansion Drive entrepreneur acquisition strategy ...